Shipping Policy
Last updated: April 22, 2026
At Sylvaine Gems, we are committed to delivering your jewelry quickly, securely, and with care.
Shipping Options
We offer the following delivery options within the United States:
Essential Delivery
Free on orders over $75
Estimated delivery: 3–8 business days
Priority Delivery
Estimated delivery: 1–8 business days
All orders are fully tracked and insured.
Processing Time
Orders are processed within 24–72 business hours.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Delivery Information
Delivery times may vary slightly depending on your location and carrier conditions.
Possible Delays
While we aim to meet all delivery estimates, delays may occur due to:
High demand periods (holidays or promotions)
Weather conditions
Carrier or logistical disruptions
Extraordinary Circumstances
Delays may also occur due to events beyond our control, including:
Global supply chain disruptions
Public health events (such as pandemics)
Government restrictions or regulatory changes
In such cases, delivery times may be extended.
Our Commitment
We carefully prepare every order to ensure it arrives safely and meets the quality standards of Sylvaine Gems.
Need Help?
If you have any questions about your order: